Please check our Facebook page for any last minute changes to opening hours due to unforeseen circumstances. Normal shop hours are open Wed-Fri 10:30am-4pm and Sat 11am-3pm Tel. 07557 474700 or email: eweneekcrafts@gmail.com
Please check our Facebook page for any last minute changes to opening hours due to unforeseen circumstances. Normal shop hours are open Wed-Fri 10:30am-4pm and Sat 11am-3pm Tel. 07557 474700 or email: eweneekcrafts@gmail.com
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Terms and Conditions

TERMS AND CONDITIONS

By placing an order or submitting an enquiry to Eweneek Crafts, you are agreeing to these Terms and Conditions. We reserve the right to change these Terms and Conditions at any time. 

Delivery:- While every effort is made to deliver items ordered within the estimated delivery time, occasionally delays may occur due to unforeseen circumstances. Eweneek Crafts does not guarantee a delivery date and has no liability to you for claims as a result of any delay. Currently we can only offer UK shipping.

Returns:- If you are not happy with your purchase, you may return the item providing it is in the original packaging in an unused condition, within 14 days of receipt. Shipping and postal costs for all returns are the responsibility of the buyer. If the item is faulty we will refund the cost of the order and postage. If the return is due to an error on our part, we will refund the cost of the order and the postage, on receipt of the goods being returned in saleable condition.

No refunds are given on books, patterns or gift vouchers. 

Class Bookings:- Classes need a minimum number of participants in order to run. If the number of participants is not reached, bookings will be offered a place on an alternative date.

If we have to cancel a class we will give as much notice as possible and an alternative date will be offered. If a convenient alternative date cannot be arranged a full refund will be given. 

If you have to cancel a class please contact us, via email at eweneekcrafts@gmail.com as soon as possible. If more than 7 days notice is given, we will try to offer an alternative date for the booking. If 7 days or less notice is given it is unlikely we will be able to fill the place so we cannot offer any alternatives or refunds. You are welcome to send someone else in your place to attend the class.